Stay on Top of Things
If you don’t know what’s being said about your business, you can’t do anything about it; regularly monitor review sites, social media, and other online platforms so you can respond accordingly if necessary
Instead of letting other people create your reputation online, take control by building your own; start by posting great content, promptly handling customer issues, and keeping an open dialogue with your audience
Today’s consumer can sniff out fake reviews easily; do not ask your customers for fake reviews in exchange for an incentive and never create them yourself to avoid ruining your reputation
Don’t Abandon Your Digital Assets
Leveraging digital assets is key in building your brand’s reputation. Stay active on your social media accounts and make sure your listings are correct and complete on review sites
Listen and Respond
Always take customer complaints seriously and fix any internal issues when necessary; be open with your customers by responding to their online comments and questions in a professional manner
Ready to take your Digital Marketing to the next level?
Call or Text me today at 757-364-0506 for a free, no-obligation consultation.